How to file a complaint
You can file your complaint using any of the methods shown in the right column. Please detail much as possible of your case, and attach any related documentation.
Request by phone
Recactiv Headquarters
(+351) 220 948 300
Mon - Fri, 9:00-18:00 (CET)
Request by Email
Send complaint to the email address:
dpo@recactiv.pt
Request in person
You can reach us in:
Vila Nova de Gaia Office
Lisbon Office
Luanda Office
Request by Fax
Send complaint to the fax number:
(+351) 220 948 334
Request by Post:
Send complaint to :
Rua Estado da Índia, 620
Escritórios 1 a 6
4430-094 Vila Nova de Gaia
Portugal