Complete management of debts according to Strategy, Workflow and Standard Operational Procedures (SOP) configured in particular for each client.
Complete legal management of all of the court cases related to processes management, including all documentation, and all of the Meta data requested by clients.
Extensive asset management system that permits storage and management of all of the assets related to processes management, including all of the documentations, financial status and tasks related to assets.
RECACTIV Extranet is a tool that our clients uses to review the processes they handled to us:
RECACTIV Intranet is a tool to our internal users to manage different parts of their work.
RECACTIV Remote Desktop is a tool to our internal users. This tool is accessible using HTTPS from computers, tablets and smartphones on remote locations.
RECACTIV Secure File server is a tool that our employees and clients uses to securely share files.
Restricted information must only be accessible via VPN witch require multi-factor authentication.
RECACTIV Email Server is a tool used by all our employees. This tool is accessible using HTTPS from computers, tablets and smartphones on remote locations
DefinitionIn information security, confidentiality "is the property, that information is not made available or disclosed to unauthorized individuals, entities, or processes.
Recactiv GoalMinimize confidentially risks , with a target of 100% confidentiality
Recactiv ControlsThe confidentiality of the information is always protected from non-authorized access, using a multitude of controls, like multiple firewalls, security certificates, encription, etc
DefinitionIn information security, data integrity means maintaining and assuring the accuracy and completeness of stored and processed data over its entire lifecycle.
Recactiv GoalNo failures in missing data, with a target 100% integrity
Recactiv ControlsThe integrity of the information is assured by diverse security controls, including access control, database and file replicas, backups, anti-malware, etc.
DefinitionFor any information system to serve its purpose, information must be available when it is needed. Including means the computing systems used to store and process the information, the security controls used to protect it, and the communication channels used to access it.
Recactiv GoalExcellent System uptime with a target of 99% availability
Recactiv ControlsRedundant datacenters, so we keep working if anyhing fails, with a clear plan defined in a Business Continuity Plan that we test every year.
Recactiv maintains a highly available internet connection in all of our sites. The main High Speed 500/500Mb Connection is backed up automatically using a 4G connection
Avaya Communications System, with unified voice and data, allows full integration with management software. Includes 60 simultaneous and extendable voice channels.
Recactiv mantains a complete corporate TV system. In every room where we display online results of the team, provided by multiple software wallboards.